Shipping policy

Generic Shipping Policy Template

This document sets out the shipping policy that applies to customers that make a purchase at www.cozfire.in. If you have any questions, please contact our customer service team on support@cozfire.in

Shipping Options & Delivery Costs

We offer the following shipping options - you will be asked to select a shipping method at checkout.

Order Processing Time

We usually dispatch our orders within 7 days.

Delivery Address

Please note that we are unable to modify the delivery address once you have placed your order.

International Orders

We currently don't deliver outside India.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.